They are able to rationally analyze a problem, but may have difficulty knowing what they feel or want, or lack a gut sense of what is right for them. In this case, a psychologist's active support helps clients to access feelings they may have been ignoring or avoiding. Most people tend toward either rigidity or chaos. It is also common to move between both states-perhaps getting overwhelmed when emotion comes up (chaos) to the point that one shuts down and becomes defended (rigidity). Obviously, the experience of chaos is very unpleasant and inhibits daily functioning.

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